Questions, answered
A few of the things our clients ask most often. If yours isn't here, we would be glad to help personally.
Without exception. Every piece is authenticated in hand by a specialist against the brand's own standards before it joins the collection, and is guaranteed authentic for as long as you own it.
Where a piece carries a price, you can buy it here: add it to your bag and pay securely at checkout. For a piece offered at price upon request — or if you would simply prefer to arrange matters personally — send an enquiry from its page and a member of our team will be in touch, discreetly.
Yes. A piece is held for you automatically for as long as you are at checkout, and our team can hold one briefly while you decide. As each is unique, holds are honoured in the order they are received.
Securely, through Stripe. Your card details are entered on Stripe's own encrypted form and never reach M'llice. Major cards are accepted, along with Apple Pay, Google Pay and Link. If you would rather arrange payment personally, simply enquire instead.
We do — fully insured and discreetly packaged. Delivery is shown on each piece's page and again at checkout, and where several pieces travel together it is charged only once. See our Shipping & Returns page for timing and details.
Because every piece is one of a kind, we want you to be certain. We offer a short inspection window upon receipt; full terms are on our Shipping & Returns page.
On a five-point scale — As New, Pristine, Excellent, Very Good and Good — applied honestly and conservatively, with any notable wear described on each piece's page.
Gladly. Visit our Sell & Consign page to submit a piece; our specialists will authenticate it, value it transparently, and place it with its next custodian.